I am kind of sorry

Who me, apologize?  Whether at work, at home in our families, or in the public, every day someone is harmed in some way, intentionally or unintentionally and believes that they are entitled to an apology.  These are for big conflicts that trigger lawsuits from the...

Why is mediation good for business?

The best thing a business can do when a dispute interferes with productivity, is to be able to quickly navigate through it and get back to work.  Often easier said than done.  Many disagreements arise because people misunderstand the other person.  It is helpful to...